Florist.az – To give the gift of a smile
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                                         Terms and Conditions


Delivery Policy


Florist.az delivers flowers within Baku city. www.florist.az offers Free next day delivery* for orders more than AZN 50 to any address within Baku.  However, customers can enjoy same day express delivery** for AZN 7. Also we offer evening delivery from 18:00 to 23:00 for AZN 10. For an order less than AZN 50 “florist.az” will charge AZN 7 for next day delivery. Delivery service can be to the following addresses:


- Homes/villas/apartments
- Hotels
- Work places/Offices
- Maternity hospitals and Hospitals
- Restaurants / Clubs


If you have any query or question about delivery policy, please contact our customer service at +994(0)12 408 85 69 or +994(0) 55 5293306 write us to office@florist.az.

 


Payment Methods:


In “florist.az” we understand that, price is very sensitive tool in the market and offering our products and service for very competitive prices.
At “florist.az”, you can find products and services which match both regular and luxury segments. We try our best to make our products and services good value for money.  We keep prices as less as possible in order to give you a very competitive price. Customers can place order either online or by telephone call.***
We accept following type of card payments:

- Visa
- Mastercard
- Switch/Maestro
- Delta
- Solo

Customers may also pay to delivery courier by cash on door step.


Return Policy

 

Shipments must be checked at the door step during deliver and any deffect or fauld must be informed to delivery courier.  In this case “florist.az” can arrage change of products with deffect. Otherwise, the purchased products can not be returned and “florist.az” is not responsibile to any failure.

 

Substitution Policy

All flowers and greens are subject to availability.

Because of some flowers available only in particular seasons we can not provide them in desirable fresh conditions all the year round. This is why Florist LTD takes responsibility to substitute some unavailable greens and foliages with available ones. However main subject flowers will remain and only shade of color may be substitute with available ones.


 * Free delivery can be only within Baku city. If you need delivery to address out of Baku City or countryside, please contact us on +994(0)12 408 85 69 or +994(0) 55 5293306


 ** The orders by phone should be done between 10AM and 4 PM.




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